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Claiming

My car has been towed! What now?
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For specific information about claiming your vehicle, please call our office.
Standard procedure is as follows, for standard pricing, click here.

  •  No vehicle will be released until all charges have been paid.
  • Any vehicle under police hold will not be released without a police hold release form.
  • Registered owner of vehicle must be present and hold a valid driver's license.
  • Cash, Visa, Mastercard, Discover and checks over number 300 with photo ID are acceptable forms of payment.
  • Vehicles will be released only during office hours unless prior arrangements have been made. 
  • Office Hours are 7:00am-7:00pm Monday-Friday; call 217-328-1627 to schedule. (Our office is closed on all major holidays.)
  • A $10 service fee will be added for after-hours convenience pick-up.

How do I collect my belongings from my vehicle?
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No personal property will be released from any vehicle until all charges have been paid, except items required by law. These Items Include:

• Money -  Cash, Credit Cards, Checks, Checkbooks
• Operators Licenses - Any wallet, purse, or other property containing any operators license or other identifying documents/materials   

• Keys
• Perishable Items - Food, Medication

Items may only be collected by the registered owner of the vehicle during normal business hours.

What happens if I do not claim my vehicle?
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Please call 217-328-1627 for details.